Play Smart. Stay in Control.
At 1plusgame, we believe gaming is at its best when it stays enjoyable, voluntary, and within your means. This page outlines the tools, limits, and support resources available to every Filipino player on our platform — so you can game confidently, knowing we have your back.
Our Commitment to You
Gaming is entertainment — not a way to earn income or escape problems. Here is how we help every Filipino player keep it that way.
You can set a daily, weekly, or monthly deposit limit directly from your account settings at any time. Once a limit is in place, it takes effect immediately and cannot be increased for a cooling-off period of at least 24 hours. This gives you a reliable financial guardrail so your gaming spend never creeps beyond what you are comfortable with. Lowering your limit, on the other hand, takes effect right away — because we always prioritise your protection over platform revenue. If you are unsure what limit suits you, start conservatively and adjust upward only after careful reflection.
Losing track of time is one of the most common ways recreational gaming can tip into something less healthy. Our platform lets you set session duration reminders that will notify you when you have been playing for a set amount of time — whether that is 30 minutes, one hour, or longer. When the reminder fires, you can choose to continue or log out; the choice is always yours. We recommend setting a reminder that matches your natural leisure window, such as the time between dinner and sleep. Consistent use of this feature is one of the simplest habits that keeps gaming enjoyable long-term.
If you feel you need a complete break from gaming, our self-exclusion tool lets you suspend your account for a period of your choosing — from a short cooling-off period of a few days all the way to a permanent closure. During a self-exclusion period, you will not be able to log in, deposit, or receive any promotional communications from us. We take self-exclusion requests seriously and process them promptly. To activate self-exclusion, contact our support team directly and they will guide you through the process with no questions asked and no pressure to reconsider.
Transparency about your own behaviour is a powerful tool. Your account dashboard gives you a clear view of your deposit history, withdrawal history, game session logs, and net gaming results over any time period you choose. Reviewing this data regularly helps you spot patterns before they become problems — for example, noticing that your sessions are getting longer or that you are depositing more frequently than usual. We encourage every player to check their activity summary at least once a month as a simple self-check habit. Knowledge of your own patterns is the first step toward staying in control.
1plusgame is strictly for players aged 21 and above in the Philippines, in line with applicable gaming regulations. We verify age at registration and may request additional identity documents at any point. If you share a device with younger family members, we strongly recommend using a unique, secure password and logging out after every session. Never share your login credentials with anyone, regardless of their age. If you suspect that a minor has accessed a gaming platform, please contact our support team immediately so we can investigate and take appropriate action.
If you or someone you know is struggling with gambling-related issues, help is available. Our support team is reachable around the clock and can connect you with responsible gaming resources relevant to the Philippines. We also encourage players to reach out to independent organisations that specialise in gambling support and counselling. Seeking help is a sign of strength, not weakness, and we will never penalise a player for raising a concern about their own gaming behaviour. Your wellbeing matters more to us than any single transaction on the platform.
Know the Warning Signs
Problem gambling can develop gradually. Being aware of the early warning signs is the most effective way to stay ahead of it.
Feeling compelled to keep playing in order to win back money you have already lost is one of the clearest signs that gaming has moved beyond entertainment. Losses are a normal part of any game of chance, and no session is guaranteed to turn around. If you notice this pattern in yourself, activate a deposit limit or take a break immediately.
Using money set aside for rent, food, bills, or other essentials to fund gaming sessions is a serious warning sign. Gaming should only ever be funded from discretionary income — money you can genuinely afford to lose without affecting your daily life or the wellbeing of your family. If this boundary has been crossed, please reach out to our support team or a professional counsellor.
Staying up through the night to play, missing work or family commitments because of gaming, or feeling irritable when you are unable to access the platform are all signs that gaming may be taking up more space in your life than is healthy. These behavioural changes are worth taking seriously and discussing with someone you trust.
If you find yourself concealing how much time or money you spend on gaming from friends or family, that secrecy itself is a signal worth examining. Healthy recreational gaming does not require hiding. Openness with the people around you is both a protective factor and a sign that your gaming remains in a healthy place.
Using gaming as a primary coping mechanism for anxiety, depression, loneliness, or stress can accelerate the development of problem gambling. While gaming can be a pleasant distraction in moderation, it is not a substitute for addressing the underlying issues. If you recognise this pattern, speaking with a mental health professional is a positive and courageous step.